SKN Service Providers

Trust & Safety

Trust & Safety

Our goal is to help customers connect with professionals safely and confidently. This page outlines expectations, platform policies, and general terms for using SKN Service Providers.

Verification Customers Providers Payments Disputes Disclaimer

1) Provider Verification & Reviews

Providers may be reviewed before approval. Customers should still confirm any licensing, insurance, and credentials required for their specific job.

Customers: confirm licenses/permits where applicable.
Providers: keep profile info accurate and current.
Next: Customer Responsibilities Continue →

2) Customer Responsibilities

  • Provide accurate project details and contact information.
  • Confirm pricing, timelines, and scope with the Pro.
  • Use secure payment methods and request receipts/invoices.
Next: Provider Responsibilities Continue →

3) Provider Responsibilities

  • Respond promptly and professionally to customer requests.
  • Provide clear estimates and communicate changes to scope.
  • Respect customer privacy and property.
Next: Payments & Fees Continue →

4) Payments & Fees

Fees and platform charges may apply depending on your service model. If invoices are processed through the platform, an administrative fee may be included.

Tip: Always review the invoice breakdown before paying.
Note: Keep receipts and job confirmations for your records.
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5) Disputes & Complaints

If you experience issues, contact support with your project details. We may request documentation to help resolve disputes (messages, invoices, photos).

Best practice: keep communication on the platform.
Evidence helps: attach photos, receipts, and clear timelines.
Next: Disclaimer Continue →

6) Disclaimer

SKN Service Providers is a marketplace platform connecting customers and independent Pros. We do not directly perform services. Customers should verify any requirements needed for their job.

Need help?
Email support: info@sknserviceproviders.com. Include your project ID if available.
Helpful links
Contact Support Start a Project
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